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Comments   (7)

Posted by concierge_x on Fri Nov 7, 2008 at 04.22 am

#1

You should’ve asked him how Quintessentially got banned by all the London hotel concierges because they dishonestly got them to do a lot of their work for free..... by calling up and requesting information and favours, because they themselves were apparently unable to come through with the research. It continues in other countries as well, most particularly the Moscow branch, who regularly contact hotel concierges to get them to order tickets, reserve restaurants, and other services for clients who have nothing to do with these hotels. It’s quite sad that people pay large sums to a company that actually doesn’t do a lot of the work.....

Posted by rich on Fri Nov 7, 2008 at 11.22 am

#2

Hilarious! Their Paris website lists the Buddha Bar as a cool hangout with whom they have “priviledged relationships”—that’s insane! The Buddha Bar hasn’t been cool for about 7 or 8 years, is filled with backpackers, fat Saudis, and tourists of every stripe! They even have a cheesy gift shop at the entrance now --- if that’s the “cutting edge” type of place they send their clients, then count me out....any crappy three star hotel concierge could tell you that....and to think that people PAY for this!? Boggles the mind!

Posted by 1st Concierge on Tue Nov 11, 2008 at 03.23 am

#3

Ah the Moscow branch! I am sure they employ a bunch of good looking girls who have no clue what the work of Concierge means. The way they beg us (real Concierges in real hotels) to get things done… I think that paying to get their service is a rip off. For the same money they could stay in wonderful hotel with dedicated Concierge ready to fulfill their every wishes. And what’s best with that is that the guest will actually see a real Concierge in action!
In this time of crisis, I think people should be more careful of the way the spend their money.
Well spotted Rich, Buddha bar is probably THE uncoolest place in Paris to go. It’s like people who wants to go to Maxim’s (there, this is a free advice for Quintessentially : do NOT recommend this restaurant!)

Posted by HappyQMember on Tue Nov 11, 2008 at 02.42 pm

#4

Quintessentially has played a crucial role in daily functions of my life for the last 2 years (nearly). Whenever I need a “hot” restaurant, they always send me to the most delectable spots, including the most desired as well. I have never had an issue with them and would recommend this service to everyone and their mother. They are brilliant!

Posted by Anonymous on Tue Nov 11, 2008 at 03.51 pm

#5

Agree that the Buddha Bar thing is seriously lame and should be removed ASAP, but of all my deailings with concierge services whether it be Amex Centurion, Quintessentially etc. Quintessentailly have definitely been the best, especialyl in emergency situations. There are always going to be haters of any service, but for me they work and I am super happy with them.

Posted by Trevalle Rorake on Tue Nov 11, 2008 at 04.35 pm

#6

I’ve been a Quintessentially member since 2005 and, honestly, I have yet to have a negative experience.  I travel quite a bit due to my job, and everywhere I go they can help me with whatever I need, large or small.  And no, they have never sent me to Bhudda Bar.

Posted by 1st Concierge on Wed Nov 26, 2008 at 05.42 am

#7

The main idea shared with concierge_x and Rich is that people pays for a service which they do not have to. Quintessentially so-called concierges are just a bunch of students who have no idea what the work of a real concierge is. I am pretty sure that the guide lines they follow is “when a customer calls with a request, put him on hold and call a real concierge in a hotel to get the job done”
That said, if you still want to throw money out of the windows, it’s up to you.

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