Keeping up with what’s new and trendy as well as checking in with old favorites is the balancing act that is the job of a hotel concierge—after all, the buzziest restaurant in town may mean a long wait and lousy service, which translates to unhappy customers who would have been happier with a tried-and-true standby that still offers them a taste of the city. We went bicoastal find out what the pros at the Thompson Hotel Group are recommending these days. This is what Kelsey Wilson, a lead concierge at the Thompson Beverly Hills in LA, and Paul Salvatore Petersen, head concierge at 60 Thompson in NYC, had to say:
more

