Domestic airlines are inarguably the worst in the world. We all have our horror stories, whether it's lost baggage or customer service. American Airlines had to deal with lawsuits for not waiving a nominal fee while United lost a shitload of customers when their pilots arrived at Heathrow drunk. In any case, we can argue for days on end about which airline is the worst of all, but thankfully, we don't have to. The Department of transportation has already mapped it out for us with its Air Travel Consumer Report. So, in the generally friendly skies, who are the biggest dicks?

Based on factors like on-time arrivals, mishandled baggage, passenger bumping, and overall customer satisfaction, the Air Travel Consumer Report tallied all the graphs and statistics to produce a detailed report. We love US News & World Report for putting this into a slideshow, with airlines ranked best to worst. Delta scored the lowest with the most delays and passenger complaints, followed by United, Alaska, and American. Oh man. If only Northwest had this report before they went ahead and did this.